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    Terms of Service

    Last updated: 10 March 2026

    1. Acceptance of terms

    By accessing or using Florin House ("the platform") at www.florinhouse.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the platform.

    2. Description of service

    Florin House is a coin collecting platform that allows users to browse a database of coins, track their personal collections, trade and sell coins through a marketplace, play coin-related games, and read daily coin stories. The platform is provided free of charge, with optional paid marketplace features.

    3. Account registration

    • You must provide accurate and complete information when creating an account.
    • You are responsible for maintaining the security of your account credentials.
    • You must be at least 13 years old to create an account.
    • One account per person. Duplicate accounts may be removed.
    • You are responsible for all activity that occurs under your account.

    4. User conduct

    You agree not to:

    • Upload false, misleading, or fraudulent coin information or listings.
    • Harass, abuse, or threaten other users.
    • Attempt to access other users' accounts or private data.
    • Use automated tools to scrape data or interact with the platform.
    • Interfere with the proper functioning of the platform.
    • Use the platform for any unlawful purpose.

    5. Marketplace terms

    • Florin House acts as a platform connecting buyers and sellers. We are not a party to transactions between users.
    • Sellers are responsible for the accuracy of their listings, the condition of items sold, and timely shipping.
    • Buyers are responsible for reviewing listings carefully before purchasing.
    • All payments are processed securely through Stripe. Florin House does not handle or store payment card details.
    • Florin House may charge a platform fee on marketplace transactions.
    • Disputes between buyers and sellers should be resolved between the parties. Florin House may assist but is not obligated to mediate.

    6. User content

    By submitting content to Florin House (coin data, images, reviews, messages), you grant us a non-exclusive, worldwide, royalty-free licence to use, display, and distribute that content on the platform. You retain ownership of your content but are responsible for ensuring you have the right to share it.

    7. Coin data and valuations

    Coin information, rarity scores, and estimated values on Florin House are provided for informational and entertainment purposes only. They should not be considered professional valuations or investment advice. Values may differ from actual market prices. Florin House is not responsible for decisions made based on the data provided.

    8. Intellectual property

    The Florin House name, logo, design, and original content (including blog articles and game mechanics) are the property of Florin House. You may not reproduce, distribute, or create derivative works from our content without permission. Coin images sourced from third parties remain the property of their respective owners.

    9. Limitation of liability

    Florin House is provided "as is" without warranties of any kind. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of data, loss of profits, or marketplace transaction disputes.

    10. Account termination

    We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or are inactive for an extended period. You may delete your account at any time by contacting us. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.

    11. Changes to terms

    We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of the platform after changes constitutes acceptance of the updated terms. For significant changes, we will notify users via email.

    12. Governing law

    These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

    13. Contact us

    If you have any questions about these terms, please contact us at support@florinhouse.com.

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